I can no longer log in to the app or web platform Please first try two things: 1. reset your password on the sign up page, or 2. delete and reinstall your app. If this does not work please contact customer support on firstname.lastname@example.org. Related articles Is the Hooked desktop app optimized for tablet/ipad use? How can I change, cancel or refund my subscription? I was a member of Pink Dragon - what happened to it? How do I reset or change my password on the Pink Dragon app? I need additional support, how do I get in contact with Customer Support? Comments 0 comments Please sign in to leave a comment.